Nora Touré: Olesya, could you let us know briefly about your background and your journey into Additive Manufacturing?
Olesya Kopteva: I have majored in Linguistics and Interpretation in English, German and French and worked at the British Embassy in Moscow for almost five years.
My employer was highly interested in the staff’s learning and development, and I regularly attended training courses delivered by the Foreign and Commonwealth Office in-house training specialists and contractors.
These were amazing people – really into what they were doing, they seemingly enjoyed traveling all over the world facilitating their courses. That’s a dream job, I thought, but I did not pursue the dream at that time – my next workplace was as a Business Assistant to the COO at Herbert Smith Freehills.
When at some point I saw a Training and 3D Scanning Specialist job vacancy open at Artec 3D, my first thought was: “They won’t hire me” – I knew nothing about 3D scanners! So I closed the website and opened it again a minute later to try and apply after all.
Nora Touré: Can you share more about your role as the Training and 3D Scanning Team Lead at Artec 3D?
Olesya Kopteva: We’ve got 4 training specialists in 3 different locations – Luxembourg, Moscow, and Shanghai, and I manage this small but super-efficient team, as well as deliver training sessions to Artec 3D partners and colleagues, review and modify training materials, work with the 3D scanners and software testing out new exciting features and creating new 3D models for the website.
Besides that, I lead the Partners Certification program – after every yearly software release, I create a set of rigorous tests that all our resellers are supposed to go through, receiving Gold Certified/Certified status and more client leads – or training, based on their results.
Nora Touré: To date, what would you say is your greatest achievement in Additive Manufacturing?
Olesya Kopteva: Covid-19 truly tested everybody’s ability to adapt and embrace the change.
Throughout pandemics of 2020, our Training and Tech Support team organized, performed, and localized into 4 languages a series of webinars and training sessions for the company’s resellers on different topics, including a webinar about how to deliver Artec 3D scanners demonstrations online.
According to our partners, all of these were not only a valuable source of information but also a source of inspiration!
They felt a part of a bigger family united by common goals even when we could not travel for work and hold in-person meetings and conferences like we used to.
Read the rest at Women in 3D Printing